Patient appointment and visitor updates: Rochester

By Mayo Clinic Staff

April 25, 2023

Please inform your scheduling team if you’ve had a positive COVID-19 test within 90 days of your appointment and bring a print out of your test result or printed photo of your home test, if available.

Your appointment schedule may need to be modified if you recently tested positive for COVID-19, develop symptoms or have a close contact exposure to someone with COVID-19. Contact us to discuss next steps if any of these concerns arise.

Information about COVID-19 symptoms

You may be asked symptom screening questions when speaking with our scheduling specialists, through text messages or in messages sent to your online patient account. We ask that you opt-in to receive these automated notifications and communications to help us stay in touch with you prior to your appointments. If you need help updating these preferences please call Mayo Clinic Customer Assistance at 877-858-0398.

If you have questions or concerns about lodging, transportation or local restaurants, Mayo Clinic Concierge Services is a great resource. You may also want to review our Mayo Clinic packing checklist.

Mayo Clinic has taken several steps to help keep our patients, visitors and staff safe. Be assured that appropriate precautions will be in place for your medical needs.

The specialists at Mayo Clinic in Rochester are eager to address your health concerns and to develop a care plan. For most people, these care plans can then be transitioned back to local specialty and primary care teams. When this is appropriate, your specialists can work with you to ensure a smooth transition for your ongoing health care needs.

To reach the Rochester, Minnesota, scheduling office, please call 507-538-3270 between the hours of 7 a.m. and 6 p.m. Central time, Monday through Friday or visit us online.

We are scheduling appointments along with testing, imaging studies and procedures that you may need as part of your care.

If you are unable to travel to Mayo Clinic, a telephone or video appointment may be available to meet your care needs. If you are offered a video appointment, you will need a Patient Online Services account which we can assist with at the time of your scheduling.