Full List of Chase Credit Card Customer Service Numbers [2024]

Christy Rodriguez

Travel & Finance Content Contributor

89 Published Articles

Countries Visited: 36U.S. States Visited: 31

Keri Stooksbury

Editor-in-Chief

49 Published Articles 3419 Edited Articles

Countries Visited: 50U.S. States Visited: 28

We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Opinions and recommendations are ours alone.

If you need to make a payment on your personal or business Chase credit card, want to notify Chase of any potential fraud, or need to contact Chase Customer Service with a question, you can contact Chase using the number on the back of your card. If you’ve lost your card or don’t have it with you, you’ll need to know some critical numbers to help you.

We’ve compiled a list of essential Chase customer service numbers and some alternate contact methods so you can get in touch with Chase Bank regarding your account. The numbers vary depending on the reason for your call, but if you don’t know where to start, you can always contact the general customer service line, and they can direct your call as well.

If you need to talk to someone regarding one of Chase’s personal credit cards, here are the numbers to use.

General Customer Service for Chase Personal Credit Cards 800-432-3117 or contact the number on the back of your card for the following Chase personal credit cards:

Hot Tip: This list includes all cards that Chase currently issues. If you have a card that is not listed, it may not be open to new applicants, but you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-955-9060

Make Payments by Phone: 800-436-7958

Verify Card: 800-432-3117 or the number listed on the activation sticker

This is the section you’ll want to use if you have a Chase business card.

General Customer Service for Chase Business Cards: 800-242-7338

You may want to also have a more direct customer service line depending on the business card you hold:

Ink Business Credit Card Services: 800-945-2028 or call the number listed on the back of your card for the following Chase business credit cards:

General Customer Service for Chase Business Credit Cards: 800-346-5538 or call the number listed on the back of your card for the following Chase business credit cards:

Hot Tip: If you don’t see your card listed above, it may be that it is no longer open to new applicants. If you have a card that isn’t listed, you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 888-269-8690

Make Payments by Phone: 800-242-7338

Verify Card: 800-432-3117 or the number listed on the activation sticker

Online/Mobile Banking Technical Support:

If you have a Chase checking account and need assistance with your debit card, here are the numbers you’ll want to reference.

Customer Service: 800-935-9935

Request or Reset a PIN: 800-297-4970

To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 866-564-2262

Verify Card: 800-432-3117 or the number listed on the activation sticker

Company Website: chase.com

Payment Mailing Address:Cardmember ServicesP.O. Box 6294Carol Stream, IL 60197-6294

Customer Login: secure03a.chase.com

Secure Messaging: Log on to your account and click on Secure Messages in your sidebar, or head directly to the secure messaging center.

In-Person: There are more than 16,000 ATMs and 5,000 local branches — find a location near you

Twitter: Tweet questions to @ChaseSupport

Facebook: Send messages via Facebook

Use this compilation of Chase customer service numbers and contact methods in the event that you have an issue with your Chase card. Included is the customer service contact information for Chase personal credit card holders, business card holders, and debit card holders. And it includes phone numbers along with ways to contact Chase via social media and secure messaging.

The information regarding the Chase Freedom Flex℠ was independently collected by Upgraded Points and not provided nor reviewed by the issuer.The information regarding the Chase Slate Edge℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.The information regarding the Marriott Bonvoy Bold® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.The information regarding the Marriott Bonvoy Boundless® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.The information regarding the Starbucks® Rewards Visa® Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Chase Freedom Rise℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Discover® it Secured card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

There are many ways to contact Chase Customer Service, but the fastest method is to call. Depending on the reason for your call, you may want to call the general customer service line at 800-432-3117 for personal credit cards and 800-242-7338 for business credit cards. You can also send a secure message via the website or mobile app, head to a local Chase branch, or contact Chase via Twitter or Facebook, but these may not be as fast as calling the main customer service line.

To dispute a charge on your Chase credit card, you’ll want to call the fraud/dispute department immediately.

Chase customer service is available 24/7 to assist with your concerns.

You are able to make payments for your Chase credit cards by phone.

This is an automated system, so it is available 24/7.

Once you receive your Chase credit card, you’ll need to verify that you have received it. There are a few ways to do this:

Was this page helpful?

After having “non-rev” privileges with Southwest Airlines, Christy dove into the world of points and miles so she could continue traveling for free. Her other passion is personal finance, and is a certified CPA.

INSIDERS ONLY: UP PULSE™

Get the latest travel tips, crucial news, flight & hotel deal alerts...

Plus — expert strategies to maximize your points & miles by joining our (free) newsletter.

We respect your privacy. This site is protected by reCAPTCHA. Google's privacy policy and terms of service apply.

Top Partner Offers

Chase Sapphire Preferred® Card

The Business Platinum Card® from American Express

American Express® Gold Card

The Platinum Card® from American Express

Top Partner Offers - Our Selection Approach

At Upgraded Points, our team has rigorously evaluated nearly every travel and rewards credit card available for both consumers and businesses. Our recommendations are based on direct experience: we endorse cards that we’re currently using, cards we’ve used in the past and found valuable, or cards that we truly believe could offer real benefits to our readers.

Credit Card Reviews

Credit Card Comparisons